Key benefits of Blue Moon plans include:
Preventive Maintenance (Blue Moon Elite)
The Preventive Maintenance benefit delivers care and servicing by field service personnel for the purpose of maintaining the ultrasound system in optimal operating condition by providing for systematic inspection, detection and correction of incipient issues.
Probe Protection – covers accidental probe damage (Blue Moon Elite and Blue Moon Prime)
The Ultrasound Systems' compatible probes are covered against accidental drops and bumps. In the event of such an accident, the probe is replaced, as needed, at a discount of 50% of the probe list price (unlimited discounted incidents). Since the probe is the costliest item of the system to replace, this benefit provides additional peace of mind for ultrasound environments.
Battery Coverage (Blue Moon Elite and Blue Moon Prime)
The Ultrasound Systems' batteries increase the portability of the unit by enabling the user to use the system anywhere and without AC power. If the battery dies or becomes weak, simply call our support line with the claim and we will send you a replacement battery. Return the old battery within 10 days to avoid the replacement charge.
Remote Technical Assistance (All plans and warranties)
This benefit provides remote assistance to aid when issues arise or when a user needs some guidance. Get simple access to assistance to make a change exactly when it is needed. Take advantage of the latest remote technologies to streamline support. Screen sharing is used to better demonstrate operation to users. Requires Internet access from the control station. This service can also be used when IP addresses or other configuration setting changes are needed.