First Drop Forgiveness
Available only with Blue Moon Prime or Elite, the copay for the panel replacement claim is waived for the first event in the three year or greater term of the contract. This helps eliminate an almost certain but generally unplanned cost from accidental panel drops. Requires a minimum term of three years to qualify for the one-time benefit.
AeroRemote Insights – Remote Monitoring Services with Productivity Dashboards
Active monitoring, live notification, and usage analytics. Online dashboards include the following details: reject/repeat analysis, exposure level statistics, panel drop counts (not available on all models), component health indicators, OS notifications, exam counts1.
DR Panel Protection – immediate replacement
Whether used in an enclosure or not, the DR panel is covered. Should the DR panel stop working with normal use or due to an accidental drop or bump, it will be repaired or replaced – a replacement panel will be delivered immediately with available next day service. With accidental drops or bumps, a co-pay of up to $5,000 applies. Minimize downtime with the hassle-free replacement process. Panel damage due to liquid invasion is also covered2.
Annual Remote Applications Training
Customers can schedule remote applications training for informative sessions customized to specific needs. Whether to help new technologists learn the software or provide advanced review to a super-user, a remote training session can provide great productivity benefit to users of all levels. Two remote sessions per year allowed. Typical session is two hours long. Available only with Blue Moon Prime or Elite.
- Requires on-demand remote connectivity to take advantage of AeroRemote alerts and reporting features, where available. Requires CS-7 software version 1.35 or higher or Ultra software version 4.3.2 or higher.
- User negligence and intentional abuse negates coverage. Liquid invasion is covered when proper care and maintenance of the detector is evident.