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Protecting our customers with cybersecurity vigilance.

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Konica Minolta Healthcare Americas is committed to providing exceptional healthcare solutions to our customers by deploying cutting edge software, systems, and services. We know that our customers depend on us, now more than ever, as we face not only a pandemic but also persistent cybersecurity threats in healthcare. 

We are continuously vigilant and take cybersecurity seriously, understanding that surfacing these risks is the responsibility of all of us. In 2023, Konica Minolta Healthcare Americas achieved 2-year HiTrust Certification. This site is developed as a resource for our customers to share information relevant to securing patient data in your operations

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A Message for our Customers

As the Covered Entity your company has the responsibility to protect its PACS system (Exa server) and all interconnecting networks that house PHI data. Please ensure that your organization has the appropriate physical security and cybersecurity deployed to safeguard your PHI data from breach or ransomware. These measures should be aligned to your organizations risk acceptance and privacy rule standards, under the HIPAA regulatory requirements, from the Department of Health and Human Services (“HHS”).

These safeguards include but are not limited to:

  1. Reasonable perimeter security (area access restrictions)
  2. Appropriate network segmentation
  3. Multiple firewalls and routers
  4. Data encryption at any points of PHI. “at rest” and “in transit”
  5. Appropriate endpoint protection. AV/Malware protection, Endpoint Detection and Response EDR
  6. An appropriate Disaster Recovery and Business Continuity (DRBC) plan that is tested regularly to ensure it will work properly in the event of ransomware attack or system failure

At no time should you have port 104 (or any other port) open directly to the internet without a robust and up-to-date VPN that uses 256 AES data encryption.

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Current CVE’s

Current Common Vulnerabilities and Exposures (CVE) Information and Investigations for Konica Minolta Products

Apache Log4j (CVE-2021-44228) – Apache Software Library Vulnerability

KMHA is aware of the vulnerability CVE-2021-44228 that affects Apache Log4j* software library. If exploited, this vulnerability allows remote code execution on vulnerable systems. Information on the CVE-2021-44228 can be found here:

KMHA is actively assessing products that may utilize Apache Log4j to determine possible impact. Additional information will be available upon completion of analysis and testing. Our preliminary investigation has identified that most products are not impacted. We ask customers to please follow up with any 3rd party software, vendors or integrators in their environment, to determine if those products are affected or not.

Note: This is a global issue, and we ask that each customer also evaluate their exposure with all 3rd party software products in their environment, Customers should follow the appropriate guidance measures and technical bulletins published.

Please Contact the Call Center 1 (800) 945-0456 to inquire about this vulnerability and any impact to your Konica Minolta System.

* This vulnerability is specific to log4j-core and does not affect log4net, log4cxx, or other Apache Logging Services projects. NIST National Vulnerability Database ****

Download the Technical Brief


Latest News

Cybersecurity Related Alerts, News & Updates

Weekly summaries of new vulnerabilities along with patch information from CISA & US-CERT
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For all CISA mailing lists and feeds see their website.

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Security & Privacy Environments

Who is covered? What information is protected? How protected health information can be used and disclosed?

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Cybersecurity Education & Training

This Cyber-Attack Quick Response guide will explain steps that a HIPAA covered entity or its business associate should take to respond to a ransomware or other cyber-related attack.

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Best Practices

Cyber attacks have ramped up in recent years, and radiology practices must be prepared to respond decisively to potential breaches.