Customer Support Services
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Customer Support Services

The technical services team at Konica Minolta Healthcare Americas is dedicated to maintaining your equipment and imaging solutions to run at their peak performance. We understand your critical needs and have the expertise and knowledge to support your high quality standards. Our Support Specialists provide critical phone and e-mail support for your every service need.

Award winning, proven leadership within critical categories of customer satisfaction:

  • System Performance
  • Reliability (Uptime)
  • Repair Quality
  • Service Response Time

 

Our expertise and our partners make a difference in your service experience:

  • Proven and Reliable Technical Experience
  • Konica Minolta Trained and Supported – Dealer Service Partners
  • Every Process is designed to Minimize Customer Downtime
  • Service focused on the Delivery of Solutions

 

For all your Konica Minolta Product Lines:

  • AeroDR
  • Ultrasound
  • REGIUS System Support
  • REGIUS Cassette Repair
  • DRYPRO Support
  • DICOM Support and Validation
  • Conventional Systems Support
  • Parts Management and Service Availability

 

General Technical Questions:
Email: TechnicalCallCenter@gcp.konicaminolta.com
Call:    1-800-945-0456 Follow the automated phone menus to be connected to the appropriate support person.
For faster service have your product serial number, service agreement number or site ID ready.

All products represented on Konica Minolta Healthcare Americas, Inc. website may not have been licensed in accordance with Canadian law.
©2014 Konica Minolta Healthcare Americas, Inc.

AeroDR®, AeroSync®, DRYPRO®, FlexDR®, IMAGEPILOT®, informity®, IQUE®, PrintLink®, REGIUS®, SONIMAGE®, and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

AeroRemote™, KDR™, SKR™, SNIBLE™, SNV™, T2HI™, VIRSERBEST™, VIZION™, EXA™ and OPAL-RAD™ are registered trademarks of Konica Minolta Healthcare Americas, Inc.

All products represented on Konica Minolta Healthcare Americas, Inc. website may not have been licensed in accordance with Canadian law.

AeroDR®, AeroRemote®, AeroSync®, DRYPRO®, EXA®, IMAGEPILOT®, KDR®, OPAL-RAD®, REGIUS® SNV®, SONIMAGE®, UGPLearningHub®, UGPro® and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

Realism™and Symmetry™ are trademarks of Konica Minolta Healthcare Americas, Inc.