COVID-19 Resources

Our Response to COVID-19

An Update from David Widmann, President & CEO
Konica Minolta Healthcare Americas, Inc.

The outbreak and resulting impact of COVID-19 is continuing at an unprecedented pace and affecting people in countries around the world. We share with you the top priority of the health and safety of patients, healthcare providers, industry partners and employees throughout all communities and understand the challenges facing our society. Within all divisions of Konica Minolta, we are supporting healthcare around the globe… read more

Emory Medicine and Emory University Create Free Online Tool to Assess COVID-19 Risk. is a new tool available for you, your family and your customers to assess how likely it is that they have contracted the novel coronavirus.

For additional information or questions, please complete the inquiry form on this page. We encourage you to visit this page frequently as we’re constantly building out COVID-19 resources to deliver the most up-to-date information for our customers.

Imaging and Healthcare IT Solutions

Konica Minolta Healthcare provides the most in-demand imaging solutions to support clinicians in the diagnosis and management of patients with COVID-19. With our portable X-ray and ultrasound systems, and easy to implement PACS solutions, we can assist the healthcare community in managing resources as efficiently as possible.

SR130 Mobile X-ray System

A reliable acquisition station, that is both lightweight and full featured, allows you to bring radiology services directly to the patient.

Straight Arm Digital Radiography System

Advanced digital X-ray capabilities in a small footprint that provides radiography services for exam rooms with limited amounts of space.

Portable X-ray Systems

Remanufactured portable imaging solutions that move with you, to where they are needed the most for flexibility and responsiveness.

AeroDR® Retrofit Solutions

Digital upgrade kits efficiently turn your current fixed or portable X-ray system into a digital wireless solution.


Delivers superior image quality and ease of use required for confident patient care decisions at the point-of-care.


Portable point-of-care ultrasound system with an intuitive touch screen interface and one-touch image optimization for confident decisions.

Exa® Enterprise Imaging

The ability to store, access, and view large images files and data regardless of type, from anywhere across the enterprise.
In the current environment, remote reading and delivery of diagnostic reporting has never been more critical. Click here to learn about our cloud-based imaging for anytime, anywhere reading and reporting.

Symmetry PACS

Fast access to images, scaled for the specialty care market, with features and tools necessary to optimize and simplify your workflow.
In the current environment, remote reading and delivery of diagnostic reporting has never been more critical. Click here to learn about our cloud-based imaging for anytime, anywhere reading and reporting.

SnapMD® Telehealth Virtual Care Management

Cloud-based Virtual Care Management (VCM) telehealth platform allows providers to extend their reach of patient care through nearly any web-enabled computer, tablet or smartphone.
Due to the excessive demand for telehealth technology, we are requiring a minimum of 20 provider licenses.

Service & Support

Konica Minolta Healthcare has intensified our Service and Support expertise available via both remote access and online resources to help optimize your systems and enhance patient care. In addition, we have doubled capacity at our Support Centers to ensure a timely response to increased call volume.

  is a full-service app which allows customers to access service requests, support resources, educational materials and more. Download the app from Google Play or the Apple Store today. More Information


Service & Support FAQ’s

Cleaning Your Equipment

We realize disinfecting and cleaning is always a priority but it’s especially paramount during this COVID-19 pandemic. Konica Minolta has validated specific cleaning and disinfecting agents for material compatibility with our products only. Using these agents does not guarantee cleaning or disinfection efficacy and none have been tested by Konica Minolta for use with the COVID-19 virus. You should follow the policies and procedures of your institution for the cleaning and disinfection of equipment.

For all systems and devices, including those not manufactured by Konica Minolta, refer to the manufacturer’s user manual and follow your institution’s, CDC and OSHA guidelines.


Cleaning FAQ’s

Educational Webinars

Konica Minolta Healthcare has curated this list of webinars from multiple sources. You may find these resources useful as you navigate this global pandemic. Check back as we update with additional webinar resources.

  • April 20, 2020
    Original Research: Chest X-Ray Findings in Patients with COVID-19 Presenting to an Urgent Care Center Michael Weinstock, MD; Ana Echenique, MD
    Journal of Urgent Care Medicine Website Link
  • April 15, 2020
    ABC’s of Lung Ultrasound for COVID-19 – Cliff Gronseth, MD, 7D Imaging
    Konica Minolta University Website Link
  • April 1, 2020
    COVID-19 Webinars – AAOE
    American Association of Orthopaedic Executives Website Link
  • March 19, 2020
    COVID-19 In Urgent Care: What to Look For – Ana Echenique, MD & Michael Weinstock, MD
    Journal of Urgent Care Medicine Website Link
  • December 10, 2019
    Chest X-Rays—What the Urgent Care Clinician Needs to Know – David Cohen, MD & Michael Weinstock, MD
    Journal of Urgent Care Medicine Website Link

More resources

Educational Resources

The product experts at Konica Minolta Healthcare have pulled together a list of up-to-date news, information and resources relating to COVID-19 that you may find helpful at your facility. This list will continue to be updated as the COVID-19 pandemic evolves.

Digital Radiography

  • May 12, 2020
    Thoracic Imaging: Clinical and Chest Radiography Features Determine Patient Outcomes In Young and Middle Age Adults with COVID-19
    Department of Diagnostic, Molecular and Interventional Radiology, Icahn School of Medicine at Mount Sinai, Mount Sinai Hospital, New York Download File
  • April 13, 2020
    Chest X-Ray Findings in 636 Ambulatory Patients with COVID-19 Presenting to an Urgent Care Center: A Normal Chest X-Ray Is no Guarantee
    Journal of Urgent Care Medicine Download File
  • April 7, 2020
    The Role of Chest Imaging in Patient Management during the COVID-19 Pandemic: A Multinational Consensus Statement from the Fleischner Society
    Radiology Download File

More digital radiography resources


  • July 15, 2020
    Will Covid-19 be the straw that breaks the stethoscope’s back?
    STAT Website Link
  • May 16, 2020
    Early Point-of-Care Ultrasound Assessment for Medical Patients Reduces Time to Appropriate Treatment: A Pilot Randomized Controlled Trial
    Ultrasound in Medicine and Biology Website Link
  • May 5, 2020
    Point-of-care lung ultrasound in intensive care during the COVID-19 pandemic
    Clinical Radiology Download File

More ultrasound resources


  • April 19, 2020
    OPENING UP AMERICA AGAIN Centers for Medicare & Medicaid Services (CMS) Recommendations Re-opening Facilities to Provide Non-emergent Non-COVID-19 Healthcare: Phase I
    Centers for Medicare & Medicaid Services Download File
  • April 3, 2020
    Billing for Professional Telehealth Distant Site Services During the Public Health Emergency ‐ Revised Centers for Medicare & Medicaid Services
    Centers for Medicare & Medicaid Services Website Link

Healthcare Americas, Inc.

If you have general questions you can reach us at 1-800-934-1034.
For service and support inquiries, call 1-800-945-0456 or 1-800-366-5343.
You can also complete the form below and someone will be in touch soon.

    • SR130 Mobile X-ray System
    • Straight Arm Digital Radiography System
    • Portable X-ray Systems
    • AeroDR® Retrofit Solutions


    • Exa® Enterprise Imaging
    • Symmetry™ PACS

    • SnapMD® Telehealth Virtual Care Management

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