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Virtual Capabilities

Remote support options to connect customers with our services faster and easier than ever.

abstract image of man pressing a virtual button of a support person

Konica Minolta invested long ago in remote capabilities to more speedily and cost effectively support our customers. As a result, our services continued without interruption even when the pandemic hit. We continue to expand our remote capabilities and processes to further minimize your downtime and reduce your costs.

  • Call center offering 24/7 technical phone support. 
  • Remote access featuring the ability to screen share with professional technicians.
  • Remote applications training – Konica Minolta will bring the classroom to you! Our professional services team provides customized, remote training so you can get the most out of your imaging systems.
  • Online training – Expand your education and stay up to date with the engaging and flexible training materials.
  • Product demonstrations – Participate in a live X-ray system demonstration hosted directly from our North Carolina office location.