OPAL-RAD® Continuity
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Konica Minolta wants our customers to have the best possible solutions in place to support your business. Migrate to Exa® or Symmetry PACS® to experience the next generation in imaging management. Not ready to migrate? Please signup for an OPAL-RAD service contract. More information below.

END OF SUPPORT — Effective December 28, 2024

Konica Minolta Healthcare is committed to providing the highest quality products and services to our customers. As technology evolves, occasionally our products reach the end of their ability to be serviced or End of Support (EOS) stage of our product lifecycle. While you can continue to utilize your OPAL-RAD, the best way to experience operational efficiency is with a new Konica Minolta PACS. EOS for OPAL-RAD and OPAL RIS is effective December 28, 2024.

To best accommodate our customers and ensure they have the most up-to-date solutions for their businesses, Konica Minolta is offering incentives in the form of discounts as outlined below to migrate to either Exa PACS or Symmetry PACS, depending on your requirements.

For orders placed before March 31, 2023, the following discounts will be applied:

  • 10% discount on software
  • Up to $5,000 off the price of data migration

Please have a Sales Rep contact me

Opting Out on Exa or Symmetry PACS?

Please sign up for a service contract below.

Yes, Please Sign Me Up For Opal Service Contract

HCIT Technical Support $338 monthly subscription price **











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      Why Do I Need OPAL-RAD Support?

      Allows for quick and efficient remote assistance in troubleshooting and diagnosing problems for your PACS system so you can get back to patient care.

      Support
      Support shall consist of the diagnosis and troubleshooting of technical problems or performance issues surrounding the software and a resolution of issues within the software and related components running on the Server/PC.

      Troubleshooting
      As part of the review/troubleshooting process, you may be asked to send us files, and/or information to allow us to diagnose the reported issue(s) and determine a solution or provide a recommendation properly and efficiently.

      Communication
      Support is provided via phone, fax, email from HCITSupport@KonicaMinolta.com, or remote log-in assistance (where your system security allows). We may also refer you to our Knowledge Base, User Guides, web site and other reference materials.

      Security
      Any files, data, or other information provided to KMHA will be kept in the strictest confidence.

      ©2014 Konica Minolta Healthcare Americas, Inc.

      AeroDR®, AeroSync®, DRYPRO®, FlexDR®, IMAGEPILOT®, informity®, IQUE®, PrintLink®, REGIUS®, SONIMAGE®, and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

      AeroRemote™, KDR™, SKR™, SNIBLE™, SNV™, T2HI™, VIRSERBEST™, VIZION™, EXA™ and OPAL-RAD™ are registered trademarks of Konica Minolta Healthcare Americas, Inc.

      AeroDR®, AeroRemote®, AeroSync®, DRYPRO®, EXA®, IMAGEPILOT®, KDR®, OPAL-RAD®, REGIUS® SNV®, SONIMAGE®, Symmetry®, UGPLearningHub®, UGPro® and Xpress CR® are registered marks of Konica Minolta Healthcare Americas, Inc.

      Realism is s trademark of Konica Minolta Healthcare Americas, Inc.